This means that the app allows you to see how many messages you are receiving on a daily basis, how many responses you are getting, how many of your messages are left unread, and many more. How are you faring?Īnother good thing about WhatsApp Business is that you can monitor your account’s traffic.
Other messages you can generate are replies for when you are currently unavailable at the time they send the query and a quick reply template that you can just click on when a customer shoots a frequently asked question.
Upon opening your business profile’s chatbox, a unique and informative message will welcome them and encourage them in asking a question, to which you promise to get back to as soon as you can. For instance, to establish a customer-friendly impression, you can set a default greeting message that will automatically be sent to people who will send you a query for the first time. One of the things that make WhatsApp Business useful is its messaging tools that allow users to send default responses with just one click. Communication is made simpler through a straightforward way of receiving and sending back chat messages. WhatsApp Business, therefore, offers a neater, faster, and more organized way where business owners can cater to a wide number of customers without any delay.
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