As with all ‘support’ you have to endure the meandering route into the chat screen and when I finally got there I was on for another hour. they didn’t know why and suggested OneDrive Support and set the link. Firstly Microsoft Technical Support for an hour. I navigated through the Microsoft chat screens. If I select the text option I key in the last four digits of my mobile number and then just sit there… nothing. the text doesn’t work any more so you send an email to my alternative email address. When I open it I get prompted to either verify via an email address or a text. “My Microsoft OneDrive account is that is where my personal vault is. Someone else couldn’t get in at all – see b1c6c47d87d#:~:text=We%20advise%20that%20you%20get,to%20you%20within%2024%2D72hours (66 having the same issue) – but all pretty inconclusive. Although someone experienced the same problem in November 2019 see on the Microsoft Community with 21 others saying they have same problem. “personal vault onedrive not getting texts” and “personal vault not receiving text” as search terms produced very little. I started to hunt around on google to see if anyone was having the issue and what they did to fix it. This is pretty annoying but not a show stopper because I was still able to get in because I could request an email be sent to my alternative email address (.gmail). In December 2022 Microsoft stopped sending me a text with the verification code that allowed me to log into my OneDrive Personal Vault. Microsoft OneDrive Personal Vault – my issue. All your documents, photos, and videos in Personal Vault are easy to access from, your PC, or other capable devices. Personal Vault automatically locks after a period of inactivity and then you need to unlock it to get at your files again. Personal Vault is available for OneDrive home and personal plans, not available in OneDrive for business, or work and school accounts. Your locked files in Personal Vault then have this extra layer of security, keeping them more secure in the event that someone gains access to your account or your device. You are guided through setting up your Personal Vault with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS.
Personal Vault is a protected area in OneDrive where you can store your most important or sensitive files and photos without sacrificing the convenience of anywhere access. Personal vault onedrive not getting text verification Onedrive personal vault not receiving text Personal vault onedrive not getting texts Microsoft Personal Vault OneDrive not sending a text verification code!
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